Service, Product Knowledge, Training. - Wongnai
Food Operators in Thailand as a whole - even in the Big Chain Hotels !
Simple things was over looks !
Garnishes, as the Lemon Twists with the Espresso, the LIME Wedge ( not Slice and/or Lemom ) for the Sparkling Mineral Water.
All of them will served you with Lemon with the Sparkling Mineral Water - becasue Foreigner do Lemon and not Lime like Thais, NO, that's wrong ! Especially when asked to have Lime - they bring the Lime Slices - how can we squeeze the D... Lime ???
If you don't know - please ask the one who knows and train them properly !